Creating an account is simple. It’ll allow you to checkout with ease, receive updates and check the status of your orders.

Click here to create an account.

If you for any reason cannot create your account, contact our Customer Care Team on +447704535477 or email them at info@luxeperfume.com

If you’ve forgotten your password, please use the “Forgot your password?” link on the account sign-in page.

You will receive an email with a link to reset your password.

We offer delivery to the UK only for now

Express(Next day delivery): £8.95
Standard signed : £5.50
Standard : £4.45

Prices for delivery depend on the number of perfumes ordered.

We aim to dispatch all orders within 1-2 working days. If you wish to receive your order using next day delivery, orders must be placed before 12pm.

We process orders Monday through to Friday 9am-5pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day. Next day delivery orders received after Friday 12pm will be processed on the next working day (Monday).

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Please refer to the delivery information for the estimated delivery date.

We aim to dispatch all orders within 1-2 working days. If you wish to receive your order using next day delivery, orders must be placed before 12pm.

We process orders Monday through to Friday 9am-5pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day. Next day delivery orders received after Friday 12pm will be processed on the next working day (Monday).

Please bear in mind during busy periods, couriers might have a slight delay when delivering packages.

If you still require assistance, contact our Customer Care Team on +447704535477 or email them at info@luxeperfume.store

If you’re experiencing problems placing an order, please contact us on info@luxeperfume.store, and we’ll be more than happy to help.

We aim to process all orders within 1-2 working days. We process orders Monday through to Friday 9am-5pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day. Next day delivery orders received after Friday 12pm will be processed on the next working day (Monday).

If you wish to receive your order using next day delivery, orders must be placed before 12pm.

Once your order has been dispatched, you will receive an email confirming this which will also contain the tracking information for your order.

If you still require assistance, contact our Customer Care Team on +447704535477 or email them at info@luxeperfume.store

If the order has already been dispatched, we are not able to cancel it. Once you have received the items

If you still require assistance, contact our Customer Care Team on +447704535477 or email them at info@luxeperfume.store

If you are missing an item from your order, please get in touch as soon as possible and we’ll look into this for you.

Contact our Customer Care Team on +447704535477 or email them at info@luxeperfume.store

Please do not dispose of any packaging as you may be asked to return or provide pictures.

We currently accept VISA, Mastercard, PayPal, American Express, Google Pay, Apple Pay and Cash on delivery

You can use your promo code during the checkout process.

Please make sure the code is successfully applied to your order before completing the purchase, as we will not be able to apply codes and discounts afterwards.

If you haven’t got a promo code, we do run offers and promotions from time to time. To keep up to date and ensure you receive a code, whenever possible. Subscribe to our newsletter.

If for whatever reason you’re not satisfied with your order, kindly contact our customer service team and you may be return any unopened products to us. Ensure the item is still in its original condition, unopened and is returned to us securely.

We offer a full refund and exchange on packages, sealed items within 14 working days of purchase.

To arrange a return, refund or replacement:

Call our Customer Care Team on +447704535477 or email them at info@luxeperfume.store

Please include the following information:

Name
Email Address
Order Number
Product Code
Reason for return

Please also include whether you would like a refund, an exchange or a replacement.

Returns, exchanges and replacements are processed as soon as we receive your items. We strongly advise that you obtain a proof of postage receipt when sending your item back to us.

We offer a full refund and exchange on packaged, sealed items within 14 working days of purchase. Please ensure the item is still in its original condition, unopened and is returned to us securely.